At Ankabut Cafe, customer satisfaction is our top priority. We strive to provide the best dining experience and ensure the quality of our food and services. Please review our return and refund policy for further details:
Food Orders
- Dine-In:
- If there is an issue with your meal (e.g., wrong order, quality concerns), please inform our staff immediately. We will promptly address the issue, including offering a replacement if necessary.
- Takeaway/Delivery:
- If you receive the wrong order or a damaged item, please notify us within [X hours] of receiving your order.
- Refunds or replacements will be provided upon verification of the issue.
Conditions for Refunds
- Refunds are only applicable for incorrect or unsatisfactory orders that meet the conditions mentioned above.
- Refund requests should be accompanied by proof of purchase (e.g., receipt, order number).
Non-Refundable Items
- Partially consumed meals.
- Orders with no reported issues beyond [X hours] of delivery.
How to Request a Refund
- Contact us at [Your Email/Phone] with your order details and a brief explanation of the issue.
- Refunds will be processed within [X business days] through the original payment method.
Contact Us
If you have any questions about this policy, feel free to reach out:
Email: ankabut.ca@gmail.com
Phone: +1 778-833-1638
